Skip to main content

Medplum Agent FAQ's

What is the Medplum Agent?​

The Medplum Agent is an open-source, lightweight service that acts as a bridge between Medplum's cloud-based FHIR server and on-premise healthcare systems or devices. This enables integrations with legacy systems that cannot directly connect to cloud services.

Why use the Medplum Agent?​

HL7, DICOM, and other legacy feeds often sit within closed-system networks, and we built the Medplum Agent specifically to alleviate the need to maintain site-to-site VPN tunnels. For more information on our infrastructure, see our docs.

Is the Medplum Agent secure?​

Yes, the Medplum Agent is designed with strong security measures appropriate for healthcare environments:

  • End-to-end encryption for all data transmission between the agent and Medplum cloud. Specifically, we use TLS/SSL protocols for secure communication channels, converting from HTTPS to WSS connection.
  • HIPAA and SOC2 compliance across all Medplum products

Is the Medplum Agent secure even if it is open-source?​

Yes! All code contributed to Medplum, regardless if it is authored by a Medplum Maintainer (a.k.a. employee), customer, or open-source community member, is automatically scanned for security vulnerabilities and manually reviewed by Medplum Maintainers before it is added to an official release.

I use Mirth right now. Is the Medplum Agent a good alternative?​

Yes, read our blog post!