Build the Future of Healthcare
Plans for startups, enterprises, and everyone in between.
Questions about pricing? Contact Us or email hello@medplum.com.
Plans
Free
For prototyping and learning.
Why Open SourceProduction
For small-scale production applications, including patient care and research.
Premium
For production applications that need integrations and dedicated technical support.
Enterprise
For organizations with complex workflow, integration, or hosting requirements.
Paid plans include a usage allowance. Additional usage is billed separately.
Plan Comparison
| Features | Free $0/month | Production From $2,000/month | Premium From $6,000/month | Enterprise |
|---|---|---|---|---|
| Hosting and Environments | ||||
| Deployment | Medplum-hosted | Medplum-hosted | Medplum-hosted | Hosted or self-hosted |
| Production and Staging Environments Included with paid hosted plans. Self-hosted environments are customer-managed. | ||||
| Custom Domains | 1 | 5 | 10 | |
| Platform Features | ||||
| Bots Run custom code to automate workflows and connect external systems. | ||||
| Scheduled Bots Run Bots on a recurring schedule. | ||||
| Async Batch Process FHIR batches in the background. | ||||
| Concurrent WebSocket Connections Simultaneous connections that receive real-time updates when resources change. | 2,000 | 5,000 | ||
| Integrations | ||||
| e-Prescribing Electronic prescribing. Additional usage is billed separately. | Included Allowance | Larger Included Allowance | ||
| Labs Lab ordering and results. Additional usage is billed separately. | Included Allowance | Larger Included Allowance | ||
| Health Information Exchange (HIE) Exchange patient records. Additional usage is billed separately. | Included Allowance | Larger Included Allowance | ||
| Fax Send and receive faxes. Usage is billed separately. | Available; Usage Fees Apply | Available; Usage Fees Apply | ||
| Clearinghouse Claims and eligibility. Usage is billed separately. | Available; Usage Fees Apply | Available; Usage Fees Apply | ||
| HL7 Connectivity (Medplum Agent) Connect to HL7-enabled healthcare systems through Medplum Agent. | Paid Add-On | Paid Add-On | Paid Add-On | |
| Data Warehouse Connector Sync FHIR resources on a schedule for analytics in Snowflake, Amazon Redshift, and other engines. | Paid Add-On | Paid Add-On | Paid Add-On | |
| Terminology | ||||
| Terminology Validation | ||||
| Managed Terminology (UMLS) Medplum-hosted service. Self-hosted deployments require customer-provided terminology licenses. | Hosted only | |||
| Security and Observability | ||||
| Access Policies Control read and write access to resources and fields. | Testing only | 3 | 10 | 20 |
| Google Authentication | ||||
| Required Google Authentication Require users on your domain to sign in through Google. | ||||
| WAF Protection For Medplum-hosted deployments. Self-hosted infrastructure is customer-managed. | ||||
| IP Address Restrictions | ||||
| SCIM Administration | ||||
| External Log Streaming | ||||
| Compliance and Agreements | ||||
| See Medplum’s compliance documentation for our SOC 2 Type II audit, HITRUST e1 certification for our AWS-hosted platform, and ONC-certified product. | ||||
| ONC-Certified EHR Available under your Medplum agreement. | ||||
| ONC Certification Guidance Guidance on certification paths for custom applications and self-hosted deployments. | ||||
| Security Incident Response Incident response assistance, scoped separately from the availability SLA. | Paid Add-On | Paid Add-On | Paid Add-On | |
| Audit Support Support during audits required by health system and payer partnerships. | ||||
| Standard MSA | ||||
| Standard BAA | Included for hosted | |||
| Support | ||||
| Assigned Forward-Deployed Engineer Technical advice, architecture guidance, and examples. | ||||
| Assigned Deployment Strategist Product and workflow design, implementation strategy, and stakeholder alignment. | ||||
| Support Channels | Discord and GitHub | Discord and GitHub | Private Slack and email | Agreed support channels |
| Hosted Availability SLA Does not apply to customer-operated infrastructure. | Per agreement | Per agreement | ||
| Shared Roadmap | ||||
Technical limits shown apply to Medplum-hosted deployments. See our API rate limits.
Enterprise Self-Hosting: Enterprise includes optional setup, provisioning, and upgrade assistance with temporary, customer-approved access. Your team handles ongoing operations, monitoring, and on-call response.
Medplum’s hosted service can also be purchased through AWS Marketplace.